The Good Shepherd Barbershop

General Details of the Barber shop

The Good Shepherd Barbershop located in the Downtown Hackensack neighborhood in Hackensack, New Jersey with postal code 7601.0 is a local establishment categorized under barber shops, health, and general establishments. This venue serves the community of Hackensack, offering its services right in the bustling downtown area. People who visit this business often look for a neighborhood spot to handle their grooming needs, placing it firmly within the local service landscape of Bergen County.

This establishment is equipped to handle various client needs, as indicated by its general categorization. For client convenience, visitors should know that this business includes a restroom facility for patron use. Furthermore, when it comes to payment, people who visit this business have options beyond just cash, as debit cards and NFC payments are accepted here. While specific hours aren't detailed, it operates as a dedicated grooming spot within the city.

If you are searching for a reliable barber shop near me in the Hackensack area, this business is situated right in the heart of Downtown Hackensack. It serves as a key location for those seeking local grooming expertise within the 07601 zip code area, making it a convenient stop for residents and workers alike looking for quality hair care services.

What outstanding services does Barber shop offer?

Visitors to this establishment have mentioned a range of services, though detailed descriptions are sparse. Some people who visit this business specifically praise the skill involved in achieving skin fades, suggesting this is a technique they handle well. However, there are significant reports from visitors about major discrepancies between requested haircuts and the final result, with several instances where clients asked for minor trims or length removal but ended up with significantly shorter hair, sometimes near a buzz cut. Regarding other treatments like specialized hair care or coloring, there are no comments available, but they surely offer the most common services of a typical barber shop.

What is the average price of a haircut?

When it comes to the cost of services, the general consensus points toward the pricing being fairly standard for the area. The establishment’s price level is noted as being average in the city. One visitor specifically mentioned that they received a great price for a haircut, suggesting that at least some clients feel the value matches the service they receive for standard cuts.

Do they offer packages or discounts (parent and child, student, military, etc.)?

Regarding special offers, such as deals for parents and children, students, or military personnel, there have been no comments about packages or discounts being offered by this business. It seems that visitors have not frequently mentioned any specific promotions or bundled pricing structures at this establishment.

How long does the full haircut + beard trim service take?

There are no specific comments available from people who visit this business detailing the exact time commitment required for a full haircut combined with a beard trim service. Therefore, it is not known how long the full haircut and beard trim service takes at this venue.

Opinions about the staff

Opinions regarding the staff at this establishment are quite polarized. On one hand, several visitors have reported extremely negative interactions, citing terrible customer service, a lack of accountability, and outright disrespect from both the owner and staff when issues arose, including refusing refunds for unsatisfactory work. On the other hand, other people who visit this business highlight specific barbers, like Mr. Joel and Samuel, for being attentive, kind, and providing excellent service with a good disposition. Overall, the staff’s approach seems inconsistent based on visitor reports.

What skills or techniques does the barber master best (fade, taper, razor, design, color, etc.)?

The most outstanding skill mentioned by visitors who have had positive experiences is the mastery of the skin fade technique, which was specifically praised. Conversely, there are significant reports suggesting a lack of precision or inability to correctly interpret instructions regarding length and style adjustments, leading to results far from what was requested. There were no comments about mastery in areas like razor designs or hair coloring techniques.

Do they offer beard trimming or styling?

While the structure of service inquiries often implies the availability of beard services, there are no explicit comments from people who visit this business describing the quality or specifics of their beard trimming or styling offerings. Consequently, we cannot detail how they approach beard grooming services here.

Do you offer traditional razor shaving or only machine shaving?

Information regarding the specific tools used for shaving is not present in the visitor feedback for this establishment. Therefore, there are no comments about whether they offer a traditional straight-razor shave or rely solely on machine shaving techniques.

Ambience and atmosphere

The atmosphere at this venue receives mixed impressions, largely colored by the service experience. Positive reports suggest the place has a good space and feels welcoming, with one visitor noting the staff is "solid." However, the tension arising from customer service complaints—such as long waits or disputes over service quality—suggests that the overall atmosphere can sometimes feel strained or disappointing to some patrons.

Most praised or recommended

What is most often praised by satisfied customers includes receiving a consistently fresh cut and the overall excellent service provided by certain staff members. Specific barbers like Samuel and Mr. Joel are singled out for their attentiveness and skill. For those seeking the "best" experience in the area, some visitors confidently recommend this spot as the best barber shop in Hackensack.

Areas for improvement

The areas for improvement are quite clearly highlighted by negative feedback. The most significant recurring issue involves the barbers’ inability to execute requested haircuts accurately, often resulting in hair being cut much shorter than intended, even when clear instructions and photos were provided. Closely related is the reported poor customer service and refusal to address dissatisfaction or offer refunds when service quality is unacceptable.

Cleanliness and tidiness

In terms of maintenance, one visitor specifically noted that the establishment is always clean, suggesting that tidiness is generally maintained within the shop space. While this is a positive point, there were no other recurring comments to elaborate on the overall perception of cleanliness and tidiness.

Waiting times between customers

Waiting times appear to be an issue for some patrons, especially those arriving with appointments. One visitor mentioned having to wait about 5 to 10 minutes just for someone to show up after calling ahead for an appointment. Furthermore, there were reports of scheduled appointments (booked through an app) resulting in no staff showing up at all, leading to a complete waste of time.

Location and Accessibility

This barber shop in Hackensack is conveniently situated in the Downtown Hackensack area, making it accessible for many in the city. For those needing accommodations, this establishment is noted as having both wheelchair accessible parking and a wheelchair accessible restroom. Although the general parking options field suggests 'False' for parking, one visitor noted that there are parking available in the back, which is helpful information for anyone driving to this venue.

What is the average cost of products/services?

The perceived cost aligns with local standards, as the price level is listed as average in the city. This suggests that while it’s not the cheapest option around, it is competitively priced for the quality and location. As mentioned earlier, at least one visitor felt they received a great price for the haircut they got.

Is it suitable for children?

This business is officially marked as good for children. One staff member, Mr. Joel, is specifically mentioned by a visitor as being great at working with their children’s hair with kindness and willingness. However, visitors should be aware that there was a report of a child’s requested mohawk being cut into a buzzcut, indicating that while they welcome kids, the execution of children's styles can sometimes be inconsistent.